How we do it
We're a bunch of good people doing great work in the best way possible.
Brands that give you a good gut feel
Building a brand should be exciting. Launching a website should be fun. Finally seeing the growth you imagined? That's the best part! How an agency delivers work is as important as what they deliver. Put another way, the process is as important as the end result At Upstairs, relationships are everything. It's the quality of our partnership that will lift your business up. We get a kick out of collaborating with talented people and sharing the thrill of seeing you succeed.
How we do it
Strategy first, always
No random marketing moves here. We're a digital agency that uses real-world insights to make marketing work. Everything we create has a strategy behind it, so you know you're following a roadmap that will help you get where you want to go faster.
Ideas on the edge
We're creative - there, we said it. Whether it's team collabs that go sideways or forcing ourselves to forget every brand we've seen before (if only that Men in Black memory eraser was real), we do whatever it takes to keep our ideas original to give you that Next Level edge.
Feel good client experience
We keep it real with straight talk, smart moves and good times. We want you to smile through every milestone while we create something that feels exactly right. Because if you're not having fun while your business levels up, we're doing it wrong.
Our values are
Action over words
We do what we say and make sure it works. And if it doesn't? We do it differently until we get the results we want.
Relationships matter
We're on our clients' team. We keep the right people informed so they feel confident in the direction we're heading. We're in this together.
Good times
Life's too short to be bland. We believe in our value and take our clients' success seriously, but we have fun while we work.
Real talk from
real businesses
“We were on the lookout for a design agency to assist us with our various projects and stumbled upon Upstairs. They have been an incredible partner, and we couldn't be happier with our choice. Their work is consistently timely, top-notch, and collaborating with them is a breeze!”
Adam Thomson
Marketing Director
“Finding Upstairs was a game changer for us! Their team delivers exceptional work on time, and working with them is always a pleasure!”
Jane Doe
Marketing Director
“Searching for a design agency to support our projects led us to Upstairs, and it was a fantastic decision. They've proven to be an amazing partner, delivering high-quality work on time every time. Working with them is always smooth and enjoyable!”
Peter Fonda
Lead Designer
Lift your limits to growth
We turn potential into performance with strategy, creativity and data.