Whether you're starting from scratch or need a refresh, our team will lift your online presence to the Next Level.
Lift your website game
Combining strategy, design and technology to build websites that enhance customer experience, promote your value and scale as you grow.
Digital strategy meets purposeful design
Customer journey mapping
Before we even think about pixels, we dig into your audience's behaviour. Where are they in their customer journey? What do they need to know? How do we communicate it? Our goal is to create a frictionless journey from first click to final decision.
Information architecture & site mapping
With the customer map locked in, we can now organise your content in a way that makes sense. We create a content structure that gives your user the right information at the right time. They'll get where they want to go with the least amount of friction possible.
UX/UI design
Every button, every interaction and every splash of colour is designed to look good but also feel good. We obsess over the details, from colour psychology to typography, and micro-interactions to responsive layouts. Our websites are purposeful and user-centric.
Copywriting
Your website needs to speak human - both to your audience and search engines (Hey, Google!). Whether punchy headlines or persuasive product descriptions, every word should make your audience feel. We turn your complex stuff into clear writing that moves people.
Search engine optimisation
SEO isn't the forgotten middle child here. Our experts handle everything from keyword research to technical optimisation, ensuring your site shows up when it matters. No smoke and mirrors. Just smart, strategic SEO that helps people find you.
Website development
From WordPress to Silverstripe to custom builds, we create websites that work harder than an overachieving colleague with something to prove (because what's the point of a beautiful site if it takes forever to load?). Our developers build fast, secure and future-ready websites that scale as your business climbs.
Project management
Think of our project managers as your website's elevator operators - keeping everything moving smoothly between floors. We keep it simple with clear planning, solid milestones and regular check-ins. You'll always know what's happening and when to get excited.
What's it like Upstairs?
Purposeful website design
We're a web development agency that uses UX research and content strategy as the foundation of every website we build. Our websites are more than just good looking. They're designed with your users' needs front of mind. Every design decision has a purpose behind it - because that's how online experiences happen.
Creative problem solving
Creativity isn't just about good looks (though we nail that too). It's about finding smarter ways to solve problems and create experiences that users love. While others play it safe with templates, we're here thinking of better ways to make users click, scroll and interact. The result? Websites that make people go, “How did they do that?”
Project mastery
We're all about keeping things transparent, organised, and yeah, actually enjoyable. So while we're handling all the moving parts behind the scenes, you can enjoy watching your website take shape, milestone by milestone. Need an update? You've got it. Want to know what's happening next? We've already told you.
Ready to evolve your digital?
Common questions about development
Got another question?
Real talk from
real businesses
“We were on the lookout for a design agency to assist us with our various projects and stumbled upon Upstairs. They have been an incredible partner, and we couldn't be happier with our choice. Their work is consistently timely, top-notch, and collaborating with them is a breeze!”
Adam Thomson
Marketing Director
“Finding Upstairs was a game changer for us! Their team delivers exceptional work on time, and working with them is always a pleasure!”
Jane Doe
Marketing Director
“Searching for a design agency to support our projects led us to Upstairs, and it was a fantastic decision. They've proven to be an amazing partner, delivering high-quality work on time every time. Working with them is always smooth and enjoyable!”
Peter Fonda
Lead Designer